“It’s not about making a statement—it’s about delivering excellence”

At Al Zorah Golf & Yacht Club, it’s clear to see that innovation is at the heart of everything they do. From the course layout to the player experience, the Jack Nicklaus designed track is always looking for ways to redefine what it means to be part of a modern golf community.

Based in Ajman, one of the club’s most exciting new initiatives is the introduction of a female caddie programme—an initiative that’s already making waves and bringing a fresh dynamic to the course.

Golf Digest Middle East sat down with Austin Cahill, Head of Golf, to discuss this groundbreaking new programme and the vision behind it.

Austin, this is a really intresting new caddie programme at Al Zorah Golf and Yacht Club, can you explain what it’s all about?
The female caddie initiative here at Al Zorah Golf & Yacht Club is really all about enhancing our on-course service and introducing a fresh, meaningful dynamic to the game of golf.

It’s not about making a statement—it’s about delivering excellence, diversifying the player journey, and opening the door for more people to enjoy golf in a supportive and innovative environment.

It’s a move that also aligns with our broader vision to strengthen the club’s community feel, grow our membership, and elevate service standards as we have recently unveiled our new clubhouse, refreshed branding, and Al Zorah City’s evolution as a premier lifestyle destination.

Octavio Passos

What is the background of the female participants?
All of the women come from the Philippines with strong golf experience, having worked as caddies at top-tier clubs. They bring a deep understanding of the game, professionalism, and natural player support.

Their transition to Al Zorah has been seamless, and they’ve already made a positive impression on members and guests alike.

Do they have a full-on training schedule?
The training is immersive, blending daily on-course sessions with classroom learning. It focuses on course knowledge, etiquette, guest experience, and the service culture that defines Al Zorah.

The programme is led by PGA Professional Charlie Dell, supported by myself and Golf Course Supervisor Paul Botes. It reflects the elevated standards set across all departments with the opening of our new facilities.

Image supplied by Al Zorah GC

How long has the programme been in operation for?
The initiative has been six months in the making. It began with a recruitment trip to Manila in November 2024, led by our General Manager, Philip Henderson, after he was inspired by discussions at the PGA Conference in Bangkok.

From there, we developed a cross-functional training programme tailored to Al Zorah—drawing on our club culture and the global experience of Troon Golf, one of the largest caddie operators in the world.

What are some of the specific skills the ladies learn, in conjunction with Al Zorah being such a unique place?
While they arrived with strong foundations, we focused obviously on Al Zorah-specific knowledge—learning the layout, reading our greens, understanding the local climate, and embodying our hospitality style.

They also engaged with our sustainability initiatives, including the mangrove reserve and bee apiary, and learnt about Al Zorah City’s broader offering—positioning them as ambassadors for our full member and guest experience.

Octavio Passos

What is the ultimate goal for the ladies?
We want them to thrive—not just as caddies, but as confident, independent professionals with career paths in the golf industry. Whether they move into roles as Player Assistants, guest service attendants, or beyond, our focus is long-term development.

At the same time, this supports our goal to enrich the overall member and guest experience—setting Al Zorah apart as a modern, welcoming, and forward-thinking club.

Their enthusiasm and professionalism have shone through, and they’ve already formed great relationships with members. They’re confident, capable, and contributing to the positive energy on the course—helping define what’s next for Al Zorah Golf & Yacht Club.

And the feedback from members and guests so far?
The response from players has been overwhelmingly positive.

Whether it’s newcomers appreciating the guidance or seasoned members enjoying the enhanced interaction, our female caddies have elevated the experience. Many have commented on the professionalism, attention to detail, and fresh energy they bring to every round.

In what way does this programme position Al Zorah within the wider golf community?
It reinforces our role as a leader in redefining the modern golf experience. By combining high-level service with inclusive, forward-thinking initiatives, we’re setting a new standard—not just for Al Zorah, but for the region.

This is about shaping the future of golf through innovation, diversity, and heart.

Main image: Al Zorah GC

This article was featured in the May 2025 issue of Golf Digest Middle East. Click here for a digital issue of the full magazine